Extensive computer hardware and software proficiency covering a wide variety of applications and configurations.

Exceptional communication skills, able to effectively convey information.

PROFESSIONAL EXPERIENCE

IT Manager
Town of Greater Napanee, Greater Napanee ON 2012 - 2014
Primary IT supervisor for The Town of Greater Napanee.
Managed Greater Napanee IT capital budget.
Spearhead corporate IT projects.
Oversee implementation of a high-speed wireless system for the core area surrounding downtown Napanee. 

PC Repair Technician
JCS Computers Gananoque, ON 2012
Repaired customer computers brought into the store on a daily basis.
Replaced defective hardware components on customer computers.
Attended to work orders for businesses in the surrounding area.
Performed data backups and disaster recovery operations.

PC Deployment Technician
St. Lawrence College Kingston, ON 2011
Configured, monitored, and maintained email applications and virus protection software.
Implemented and provided technical support for network services and equipment.
Diagnose, troubleshoot, and resolve hardware or software issues
Replaced defective hardware components when necessary.

Fire Support Specialist
U.S. Army Ft. Drum, NY 2006 - 2010
Prepare and maintain daily staff journal, fire support situation map, status charts, capability overlay, and other fire support and target processing records.
Prepare observer target lists and assist in formulating offensive and defensive fire support plans.
Initiate requests and adjust field artillery, mortar, and naval gunfire using all methods of adjustment including continuous and coordinated illumination.
Establish, maintain and operate radio communications and speech security equipment including encoding and decoding of messages

EDUCATION

Computer Networking and Technical Support Program
St. Lawrence College Kingston, ON 2010 - 2012

TECHNOLOGY SUMMARY

Certifications: A+, N+, Association of Municipal Managers, Clerks and Treasurers of Ontario.
Systems: Windows XP/Vista/7/8, Windows Server 2003/2008 R2, and Linux Fedora Core 14
Database: Microsoft Access and MySQL
Coding Languages: C++, HTML, Python, and Perl

VOLUNTEER WORK

St. Lawrence College Disaster Recovery
St. Lawrence College Kingston, ON 2011
Accessed computer hardware to determine what could be salvaged after the lab had been flooded.
Cleaned and repaired all damaged areas within the flooded labs.
Assisted in the computer setup and network layout of the lab after repairs were completed.

REFERENCES AVAILABLE UPON REQUEST