 Knowledgeable of inner office and field operations duties and procedures
 Developed sustained relationships with internal management, employees, vendors and
Contractors based on knowledge, trust and performance

OTHER SKILLS AND ABILITIES
 Bilingual in English and Spanish
 Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint, etc.)
 Excellent communication skills and ability to exchange information and interface effectively
With employees and customers clearly and concisely

PROFESSIONAL EXPERIENCE

 OPERATIONS MANAGER 10/2012 – Present
TWIN TELECOM Orlando, FL

 Manage day to day operations and Construction Crews
 Responsible for vendor management, customer acquisition and field operations personnel
 Provided overall direction and technical support to operations personnel
 Responsible for deployment schedule, status reports and project deliverables
 Ensured company safety and quality standards are enforced
 Perform work for carriers such as: Sprint, TMobile, Metro PCS and AT&T
 Work with vendors such as: Ericsson, Nokia, Ceragon, General Dynamics and Mastec

 RF NETWORK SPECIALIST 01/2012 – 10/2012
CRITICAL HUB NETWORKS San Juan, PR

 Manage daily field operations and maintenance of microwave network

 Responsible for all new site builds including new tower structure construction
 Site survey, quality audit and site development
 Manage CAN and PCN process for FCC license
 Managed equipment warehouse and personnel
 Participate in multiple network projects while maintaining daily operational excellence
 Equipment used: Ceragon IP10Q, Lineage DC power systems, Andrew 6’ antennas

 IMPLEMENTATION MANAGER 10/2011 – 12/2011
ERICSSON – DIGICEL (Roll-Out Project) Panama City, Panama

 Managed deployment of RBS 6102
 Managed all logistical and field operations for 2106 to 6102 swaps
 Worked directly with ASP’s to ensure site construction and integrations are performed as
planned and within Ericsson’s standards
 Maintained data base as required for ASP billing, document repository and deployment
schedule
 Coordinated with NTC RF CPM for site tuning & optimization to ensure sites are
properly and timely placed in service
 Managed and coordinated tiger teams & cleanup crews for 2106+3418, 2111+3518,
6102+6601 and 6102
 Responsible for coordination and documentation of ATP’s with the customer
 Daily interaction with the customer to determine solutions, process and scheduling
 Successfully completed the target amount of swaps and other site builds within deadline

 RF NETWORK SPECIALIST 05/2011 – 10/2011
CRITICAL HUB NETWORKS San Juan, PR

 Develop and implement high capacity microwave network based on network criteria
 Site acquisition and contract negotiation with landlord
 Direct bid walks and negotiate with contractors
 Develop site drawing and BOM for entire deployment
 Manage CAN and PCN process for FCC licenses
 Manage field operation teams during network implementation
 Complete site quality audits and closeout documentation
 Project Scope: Complete development of wireless terrestrial network of 800Mbps per
link
 Equipment used: Ceragon IP10Q, Lineage DC power systems, Andrew 6’ antennas

 CONSTRUCTION MANAGER 10/2010 – 04/2011
WAVELINK CORP. – AT&T Fort Wayne, IN

 Manage daily operations for tower construction crews
 Ensure all installation quality guidelines and employee safety precautions are followed
 Interact directly with the customer and provide detail status reports to upper management
 Completed BOM and material delivery for cell site construction
 Coordinate lodging and travel for all company teams
 Negotiate with customer during bid walks and meetings

 Completed redline drawings and closeout documentation
 Equipment used: Lucent 850 & 1900 GSM Cabinet, Lucent 1900 UMTS Cabinet and
expansion 850 UMTS Antennas, diplexers, TMA’s, Hoffman box.

 MICROWAVE CONSTRUCTION MANAGER 06/2010 – 10/2010
WAVELINK CORP. - CLEARWIRE Washington DC / Baltimore, MD / Orlando, FL

 Manage daily operations for construction, pathing and troubleshooting teams
 Ensure all installation quality guidelines and employee safety precautions are followed
 Managed and provide technical support to troubleshooting teams (Tiger Teams)
 Interact directly with the customer and provide detail status reports to upper management
 Coordinate materials for installation and troubleshooting emergencies
 Coordinate lodging and travel for all company teams in and out of market
 Negotiate with Customer and Future Customers during bid walks and meetings
 Equipment used: Dragonwave, E-Band, Ceragon, Bridgewave and Redline

▪ CONSTRUCTION MANAGER 02/2010 – 06/2010
STATE TELECOM – NOKIA / T-MOBILE San Juan, Puerto Rico

 Managed the overall site schedules and financial control
 Ensured all quality, safety guidelines and const. milestone goals are met
 Managed a team of field supervisor and general contractors
 Conducted site visits including but not limited to bid walks, quality and safety inspections
 Complete daily status reports and documentation for upper management
 Approve close out documentation and acceptance packages
 Equipment used: Nokia BBU Flexi

 FIELD OPS PROJECT MANAGER 03/2009 – 02/2010
STATE TELECOM - BELL CANADA, TELUS and GLOBALIVE Country Wide, Canada

 Managed the overall site schedules and financial control
 Ensured all quality, safety guidelines and const. milestone goals are met
 Provided technical support for Tiger Teams
 Managed a team of field supervisor and general contractors
 Conducted site visits including but not limited to bid walks, quality and safety inspections
 Completed daily status reports and documentation for upper management
 Approve close out documentation and acceptance packages
 Equipment used: Huawei BBU V200, Nokia BBU Flexi and Dragonwave

▪ INTEGRATION PROJECT MANAGER 10/2008 – 01/2009
ERICSSON - DIGICEL Roll-out Project Panama City, Panama

 Managed and coordinated daily field operations for 25 integration teams

 Managed and provided technical support for team of field supervisors
 Coordinated equipment delivery for escalated troubleshooting issues
 Ensured quality guidelines and const. milestones are met
 Project financial controller and manpower evaluator
 Completed daily status reports and documentation for upper management
 Equipment used: Ericsson Minilink and RBS 2106

▪ FIELD OPS SUPERVISOR 08/2008 – 10/2008
ERICSSON - T-MOBILE San Francisco, CA

 Lead Troubleshooting and Installation Technician 850 GSM & 1900 UMTS
 Lead Quality Audit Technician
 Perform troubleshooting of Ericsson Equipment (RBS and Microcell)
 Perform Diversity installation and troubleshooting
 Performed RF configuration and troubleshooting
 Performed sweep testing
 Performed AISG testing and configuration
 LMU (Truepoint) installation and troubleshooting
 Performed site survey and proposed engineering configuration
 Performed RFDS and As Built documentation
 Equipment used: RBS 2106, 3106, 3206, 3018 & Microcells

 CONSTRUCTION & INSTALLATION MANAGER 03/2007 – 07/2008
SPRINT – Network Engineering & Installation Services Miami, FL

 Ensure the timely delivery and installation of network equipment
 Manage the progress of all projects from its inception to completion
 Provide detail status reports to upper management
 Engineering quality supervisor for Miami, Puerto Rico and USVI
 Supervise Installation and Integration of all switching equipment by outside contractors
 Equipment used: Nortel, Tellabs, Adtran, Cisco, Samsung, Alcatel and Harris

 MICROWAVE PROJECT MANAGER 04/2006 – 03/2007
SPRINT – Network Engineering & Installation Services San Juan, P.R

 Ensure the timely delivery and installation of cell site equipment
 Manage the progress of all projects from its inception to completion
 Provide detail status reports to upper management
 Supervise Installation and Integration of all cell site equipment by outside contractors
 Coordinating material delivery to sprint facilities
 Equipment used: Alcatel, Harris and Samsung

 ENGINEERING & INSTALLATION MANAGER 10/2005 - 04/2006
DURANGO SITE DEVELOPMENT Bayamon, P.R.

 Complete site development
 Installation and troubleshooting (Various equipment market wide)
 EV-DO Integration RF support and troubleshooting teams supervisor
 Site Development Consultant for Sprint Nextel
 Supervised Construction teams and completed quality audits

 LEAD TECHNICIAN 04/2005 - 10/2005
TRIAD COMUNICATIONS GROUP Dallas, TX

 Cingular Wireless communications disaster relief team lead
 Ericsson 1900 UMTS, 1900 GSM, 800 GSM equipment testing and troubleshooting
 Installation and troubleshooting of dual band TMA’s, diplexers and coaxial lines in
accordance to RF engineering design
 RF antenna and microwave installation
 LMU (Truepoint) installation and troubleshooting
 Path alignment
 RET cable installation
 Pre & Post DTF, return loss, system, load and bypass 850 and 1900 MHz sweep test.
(Anritzu Site Master)
 Cell site pre-con and quality control inspections
 Equipment used: Ericsson GSM and UMTS RBS

 TROUBLESHOOTING ENGINEER 12/2004 – 04/2005
CALATEL Miami, FL

 Nortel Networks metro cell and compact metro cell troubleshooting
 CDMA commissioning (Vortex)
 T1/E1 troubleshooting
 GPSTM troubleshooting
 MFRM/MFRM2 troubleshooting
 DPM troubleshooting
 TCCM protection module troubleshooting
 TIIM module troubleshooting
 Data Protection module troubleshooting
 DSX/RJ48 troubleshooting
 Helios power system troubleshooting
 CORE/CORE2 card optical cabling troubleshooting
 CM/CM2 card configuration and troubleshooting

 XCEM card configuration and troubleshooting
 BIP (breaker interface panel) troubleshooting
 Diversity installation and troubleshooting
 Call processing
 24 hour technical support

 LEAD TECH / TROUBLESHOOTING ENGINEER 06/2004 – 12/2004
NORTH STAR COMUNICATIONS Plano, TX

 Perform installation of Nortel Networks Metro Cell
 Code Division Multiple Access (CDMA) metro cell cabling
 CDMA commissioning (Vortex)
 Helios power system troubleshooting
 GPS antenna installation and troubleshooting
 GPSTM troubleshooting
 BIP (breaker interface panel) troubleshooting
 AC cable routing and connection
 MFRM troubleshooting
 CORE optical cabling troubleshooting
 FRM DC routing and connection
 PCM (T1/E1) cable routing and connection
 T1/E1 interconnection and troubleshooting
 T1/E1 – CM card configuration and troubleshooting
 DSX/RJ48 troubleshooting
 Call Processing
 Carrier configuration and troubleshooting
 Customer Alarm routing and connection
 Ground cable routing and connection
 BIM installation

 LEAD CONST. & INSTALLATION TECHNICIAN 03/2001 – 06/2004
DURANGO SITE DEVELOPMENT Bayamon, P.R.

 Propose pad design for Sprint equipment
 Perform installation of Samsung V3 BTS
 Perform installation of third and forth frequency additions (SBR2)
 Perform installation of Transistor Devices battery backup unit (BBU)
 Perform installation of Samsung BSC
 Electrical system installation (PPC, Transfer switch,)
 AC/DC power installation
 T1 troubleshooting
 User define alarm troubleshooting
 GPS antenna installation and troubleshooting
 Indoor shelter and outdoor pad construction
 Backup power installation (generator)

 TOWER CLIMBER 04/1998 – 03/2001
WAVE LINK COMUNICATIONS San Juan, P.R.

 Perform installation of R.F. antennas, microwave antennas and coaxial cable
 T frame, tubular arm pipe mount assembly and installation
 Azimuth and Path alignment
 Ground ring installation
 Platform and concrete pad construction
 AC/DC power , transfer switch and backup power installation

EDUCATION

 HIGH SCHOOL DIPLOMA LBHS Long Branch, N.J.
 BASIC ELECTRICITY Sprint University
 BASIC ELECTRONICS Sprint University
 FUNDAMENTALS OF TRANSMISSION Sprint University
 COMPUTER SCIENCE PRINCIPLES Sprint University
 PROJECT MANAGEMENT PRINCIPLES Sprint University
 INSTALLATION STANDARTS AND PROCEDURES Sprint University
 E-BAND CERTIFICATION E-Band
 CERAGON IP-10Q CERTIFICATION Ceragon
 ERICSSON MINI-LINK CERTIFICATION Ericsson
 FIRST AID CERTIFICATION American Heart Association
 CPR CERTIFICATION American Heart Association
 TOWER CLIMBING SAFETY & RESCUE INSTRUCTOR Comtrain
 MR700-BTS-001/003-FLXLTE-USA CERTIFICATION Nokia

* All Sprint University technical courses are required technical training successfully completed