Core Knowledge/Skills
-Critical Thinking -Time Management -Active DoD Secret Clearance -Process Improvement -Complex Problem Solving
-Process Improvement -Official Correspondence -Training & Development -Office Management
-Microsoft Office Proficient -Public Speaking -Record Management -Benefits Counselling -Payroll Auditing

Work Experience
United States Marine Corps
Administrative Supervisor October 2014 - August 2016
 Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or problems.
 Prepare and review operational reports and work schedules.
 Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
 Resolve customer complaints or answer customers' questions regarding policies and procedures.
 Check completed work for spelling, grammar, punctuation, and format.

United States Marine Corps
Administrative Specialist August 2012 - September 2014
 Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
 Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
 Compute wages and deductions, and enter data into computers.
 Process paperwork for new employees and enter employee information into the payroll system.
 Issue and record adjustments to pay related to previous errors or retroactive increases

United States Postal Service
Postal Clerk September 2010 - August 2012
 Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
 Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making
appropriate referrals for investigation.
 Keep money drawers in order, and record and balance daily transactions.
 Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
 Rent post office boxes to customers

Cycles, Scooters and ATV's
Service Writer/Parts Sales April 2009 - August 2010
 Answer customers' questions about merchandise and advise customers on merchandise selection.
 Clean display cases, shelves, and aisles. Estimate cost of repair or alteration of customer owned motorcycles, ATV's
and watercraft.
 Demonstrate use or operation of merchandise.
 Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security
Volunteer Experience
USMC: Camp Pendleton Honor Guard, Pallbearer June 2013 - August 2014
 Served as a key member to the Camp Pendleton Honor Guard which provides ceremonial services to those who have
passed and honorably served in the U.S. Armed Forces.

CPI Lean Six Sigma
-Certificate in Process Improvement, October 2016
 Yellow Belt Certification

US Department of Labor
-Occupational Certificate in Computer Operator, September 2015
 USDOL Computer Operator Apprenticeship Completion

USMC Personnel Administration School
-Occupational Certificate in Intermediate Military Administration, May 2015
 Supervisory Military/Personnel Administration Course

USMC Personnel Administration School
-Occupational Certificate in Basic Military Administration , April 2013
 Military/Personnel Administration Course

-Rincon High School
 High School Diploma, May 2007

Navy and Marine Corps achievement medal, USMC, August 2016

Available Upon Request

Last Resume Update August 19, 2016
Address Tucson
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Resume File NewStevenPDF.pdf 147.75 kB

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