Core Knowledge/Skills
-Critical Thinking -Time Management -Active DoD Secret Clearance -Process Improvement -Complex Problem Solving
-Process Improvement -Official Correspondence -Training & Development -Office Management
-Microsoft Office Proficient -Public Speaking -Record Management -Benefits Counselling -Payroll Auditing
Work Experience
United States Marine Corps
Administrative Supervisor October 2014 - August 2016
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or problems.
Prepare and review operational reports and work schedules.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Check completed work for spelling, grammar, punctuation, and format.
United States Marine Corps
Administrative Specialist August 2012 - September 2014
Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
Compute wages and deductions, and enter data into computers.
Process paperwork for new employees and enter employee information into the payroll system.
Issue and record adjustments to pay related to previous errors or retroactive increases
United States Postal Service
Postal Clerk September 2010 - August 2012
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making
appropriate referrals for investigation.
Keep money drawers in order, and record and balance daily transactions.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Rent post office boxes to customers
Cycles, Scooters and ATV's
Service Writer/Parts Sales April 2009 - August 2010
Answer customers' questions about merchandise and advise customers on merchandise selection.
Clean display cases, shelves, and aisles. Estimate cost of repair or alteration of customer owned motorcycles, ATV's
and watercraft.
Demonstrate use or operation of merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security
practices.
Volunteer Experience
USMC: Camp Pendleton Honor Guard, Pallbearer June 2013 - August 2014
Served as a key member to the Camp Pendleton Honor Guard which provides ceremonial services to those who have
passed and honorably served in the U.S. Armed Forces.
Education
CPI Lean Six Sigma
-Certificate in Process Improvement, October 2016
Yellow Belt Certification
US Department of Labor
-Occupational Certificate in Computer Operator, September 2015
USDOL Computer Operator Apprenticeship Completion
USMC Personnel Administration School
-Occupational Certificate in Intermediate Military Administration, May 2015
Supervisory Military/Personnel Administration Course
USMC Personnel Administration School
-Occupational Certificate in Basic Military Administration , April 2013
Military/Personnel Administration Course
-Rincon High School
High School Diploma, May 2007
Awards
Navy and Marine Corps achievement medal, USMC, August 2016
References
Available Upon Request
Last Resume Update | August 19, 2016 |
Address | Tucson |
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Phone Number | |
Resume File | NewStevenPDF.pdf 147.75 kB |