To obtain a responsible position in a progressive organization that provides career growth and professional development. The ideal
atmosphere welcomes and encourages a creative spirit and is one in which new ideas are welcomed and decision making is required.

Education

Bachelor of Music, Jazz Studies - Music Technology, Howard University, Washington, DC
Associate in Arts, Music - General Education, Laney College, Oakland CA
Certificate, Music/Recording Industry, San Francisco State University, San Francisco, CA
High School Diploma, Berkeley High School, Berkeley, CA

Professional Experience

AT&T; Milwaukee, WI – 2012 - 2015
U-Verse Technician
• Responsible for installation and customer care of U-Verse integrated digital television, high speed internet and VoIP services.

• Responsible for work both inside and outside of the customer premise

• Ability to work in extreme and adverse weather conditions

Time Warner Cable; Milwaukee, WI – 2011 - 2012
Technician
• Effectively reduced the number of repeat service calls while increasing customer satisfaction

• Responsible for ensuring customers with quality customer service, cable line maintenance and custom installations

• Responsible for proper use and application of various hand tools

Teaze Music Productions & Audio Engineering; Brentwood, MD - 1992 to 2012
Audio Engineer / Owner
• Responsible for operating live sound systems for various artists

• In charge of recording materials to be edited and broadcast

• Ability to work exceptionally well under timelines to meet deadlines
Ken Pruitt Productions; Berkeley, CA - 1990 to present

Production Liaison
• Responsible for assisting guests and/or recording artist during live telecast or pre-recording.

• In charge of all aspects of concert promotions and artist management while productions are in progress

• Ability to multi-task and effectively communicate

Brink’s Home Security; Lanham, MD – 2007 to 2010

Security Sales Consultant
• Design and sell burglar, fire and medical emergency alarm systems and security monitoring services to individuals and
businesses based on their specific needs

• Responsible for scheduling customers for installation of equipment and completion of all necessary contractual paperwork

• Responsible for providing continued customer care to existing clientele and generating new business using multiple
prospecting, sales and marketing techniques

Communications Unlimited, Inc.; Gaithersburg, MD – 2005 to 2007
Contractor
• Responsible for troubleshooting coax cable, high speed internet and eMTA lines

• Responsible for ensuring customers with quality customer service, cable line maintenance and custom installations

• Effectively reduced the number of repeat service calls while increasing customer satisfaction

Howard University, Department of Music; Washington, DC – 2004 to 2006

Student Assistant
• Responsible for light typing, directing prospective students and routing telephone calls

• In charge of managing studio bookings for classes and senior recitals

• Learned to operate efficiently in a high volume, fast-paced office environment

KPFA Radio; Berkeley, CA - 1992 to 1997
On Air Personality / Engineer/ Producer
• Responsible for production, engineering and editing of materials to be broadcast on the air

• Producer and Programmer of Beyond Midnight and The Mood of Midnight

• Served as co-producer and audio engineer of a variety of weekly shows such as Flashpoints and Night Magic

Skills

Ability to meet or exceed deadline requirements while maintaining exceptional quality and efficiency to complete work assignments
thoroughly. Possess excellent written and verbal communication skills in addition to superb interpersonal, customer service and
analytical skills. Ability to perform with minimal supervision in an expedient manner and seek proactive solutions to unexpected
problems. Ability to work with others and be encouraging and cooperative in a team environment. Possess Extensive music and audio
production skills. Licensed FCC Operator.

References available upon request