EEOC Compliance
Talent Acquisition
Microsoft Office Proficiency
Taleo/PeopleSoft/HireVue/Lawson/ADP
Training and Development
Project Management
Compensation & Benefits

PROFESSIONAL EXPERIENCE

Marsh & McLennan | Louisville, Kentucky
Senior Talent Acquisition Consultant 2013-Present
Assist hiring managers with the full-cycle (end to end) recruitment of top talent for mid-level/executive leadership positions across the US with upwards of 50 requisitions/managers at a given period
Decrease hiring timelines by 20% through the use of metrics analysis and technology (HireVue/Social Media)
Facilitate training on interviewing techniques, as well as processes and programs for senior staff
Create metrics and dashboards to analyze results of hiring process and make recommendations for improvements
Successfully placed 30+ skilled candidates within 45 days in positions such as Underwriter, Systems Consultant, Catastrophe Analyst and Executive
Lead cross-functional projects including a mass hiring of 500+ Analysts within a three-month period for Mercer Marketplace Exchange and the Veteran Hiring Initiative/Wounded Warrior/MST Team

Integrity HR Solutions | Louisville, Kentucky
Independent HR Leadership Consultant 2012 –2013
Reduced complaint filings by 20% and reduced turnover by more than 30% within a six month period by implementing a confidential approach for employees to bring concerns forward to management
Developed and implemented training on respectful work environment, conflict resolution, and leadership goals, resulting in a 25% reduction of employee investigations and overall morale improvements of 40%
Responsible for managing and coaching 5 staff members
Provided change management guidance; initiating Five Level Performance Management system that reduced liability exposure and brought staff to 100% compliance with regulatory commission
Constructed policies on attendance, leave management, onboarding, training, and benefit yearly renewals for Employee eHandbook
Supervised a staff of five including responsibility for payroll processing for four worksites (500 employees)
Increased participation in provider Wellness Program by 40% by implementing newsletter updates, informative employee lunch and learns, and on-site visits with nutritionists and well experts
Reduced company expense by 22% through the selection of a new benefits provider

PROFESSIONAL EXPERIENCE (cont.)

U.S. Census Bureau | Jeffersonville, Indiana
Employee and Labor Relations Specialist 2008 –2012
Responsible for all employee and labor relation issues including disciplinary actions, last chance agreements, grade pay denials, grievances, arbitrations, and requests for information from both union and Office of Civil Rights
Managed FMLA, ADA, and USERA for call center and logistics/manufacturing facilities (4000 employees)
Conducted management investigations (averaging 25 cases at any given time) on allegations of harassment, discrimination, attendance, leave, and performance issues
Performed all witness interviews and affidavit preparation, research and written memorandums
Provided recommendations for parties mirroring best practices and agency policy
Delivered case documents and testimony in conjunction with the Office of General Counsel for arbitrations and EEO court cases that supported agency actions with a 90% success rate of favorable agency rulings
Conducted quarterly meetings with executive leadership on updates to policies and procedures- providing them with recommendations for limiting risk exposure and lowering EECO filings
Evaluated all attendance, performance and conduct metrics to ensure that interpretations of labor management were correct, which reduced Unfair Labor Practice charges by 15%
Participated in robust union negotiations; researched and responded to ULP’s

Nielsen Media Research | Radcliff, Kentucky
Human Resources Manager/Lead 2006 –2007
Provided full HR support for 500+ employees in areas such as onboarding, training, disciplinary concerns, compliance with FMLA/ADA/USERRA/FLSA, compensation and benefits
Developed training on attendance/leave consistency for the entire call center, resulting in a 15% decrease in attendance and leave write-ups as well as an overall investigation of harassment/hostile work environment due to more consistent application of policy/procedures
Managed four support staff members, identifying areas for training to ensure performance goals were met
Implemented metrics tracking and dashboard reports to ensure senior leadership was apprised of continued progress - averaged 100-150 openings ongoing
Provided escalation advisory/resolution into payroll discrepancies, benefits, and time/attendance issues

Oventia Consulting Services | Louisville, Kentucky
Human Resource Manager 2003 –2006
Provided human resource management to area call centers and manufacturing businesses, union and non-union
Handled negotiations, grievances, arbitrations, and ULP’s
Provided recommendations on complex employee relations issues: attendance, leave management, performance, conduct, as well as harassment allegations/investigations
Supervised a team of three direct reports and upwards of 300 off-site temporaries during high production months in manufacturing environment
Managed yearly performance goals, offered training in areas were needs assessments revealed deficiencies, and performed quarterly feedback sessions to ensure yearly goals were met

EDUCTION

Sullivan University | Louisville, KY
Bachelor of Science in Human Resource Leadership (Cum Laude) 2013
Tammy J. Beaven
2006 Mary Lee Drive, New Albany, IN 47150 |xxx-xxx-xxxx | xxx@xxx.com