that will result in personal growth and positive security results​. ​Top valued strengths include
complex problem solving, troubleshooting, critical thinking, customer satisfaction and
quality control analysis. A track record of exceptional customer service and aviation
support, dedication, and extremely hard work ethic has been recognized. Utilizing the
fundamentals of teamwork, leadership, safety, and quality control.

Personal and Professional Accomplishments
• Recognized for providing assistance in training operations by providing knowledge
and feedback.
• Recognized for exceptional dedication, work ethic, and passion for performing all
duties on and off the aircraft, as well as on and off work.
• Recognized for customer satisfaction, building customer relationships and
maximizing opportunities.
• Licensed Fixed Wing Pilot (airplane)
• Licensed Rotary Wing Pilot (helicopter)
• Top 10% every month in revenue generation at Grainger Honda

Work experience

Detention Officer
June 2016 to present
Walton County Sheriff’s office, Monroe, GA
● Perform technical work receiving and processing state inmates confined to the County
jail in accordance with departmental policy and applicable local, state and federal laws.
● Ensures the safe, legal, and humane custody/care of persons incarcerated at the facility.

Project Associate
January 2016 to June 2016
Zefer Contracting, Monroe, GA
● Assist homeowners with handling putting in a claim for storm related damage to get their roof
replaced.
● Provide excellent customer service in order for the homeowner to have the best and easiest
process possible.
Car Sales Executive
July 2015 to December 2015
Grainger Honda, Savannah, GA
• Selling both new and used vehicles.
• Promoting products with special features.
• Demonstrating vehicles to customers, including test drives.
● Representing the company during trade offers, explaining to customers the offers and
understanding desired amounts.
● Negotiating the terms of a sales agreement and closing sales.
● Holding conversation with customers as well as building relationships.
● Reporting to the sales manager for duties.
● Understanding importance of time value.
● Filing appropriate paperwork.
● Representing customer satisfaction.
● Delivering vehicles to customers.

Chinook Helicopter Mechanic

March 2014 to July 2015

US ARMY, Hunter Army Airfield, GA

• Examine and inspect aircraft components, including landing gear, hydraulic
systems, and deicers to locate cracks, breaks, leaks, or other problems.

• Inspect completed work to certify that maintenance meets standards and that
aircraft are ready for operation.

•Read and interpret maintenance manuals, service bulletins, and other specifications to
determine the feasibility and method of repairing or replacing malfunctioning or
damaged components.

• Communicate with other workers to coordinate fitting and alignment of heavy
parts, or to facilitate processing of repair parts.

• Insure safety requirements are met.

• Worked as a team member to complete mission requirements.

• Operated complex weapon and communication systems.

• Identified electrical and mechanical problems and determined need for specialized
repair services.

• Maintained full accountability for high value items, equipment, and supplies.

Campus Police Dispatcher

July 2013 to January 2014
Middle Georgia State College, Cochran, GA

• Question callers to determine their locations, and the nature of their problems to
determine type of response needed.

• Receive incoming telephone or alarm system calls regarding emergency and
non-emergency police and fire service, emergency ambulance service, information,
and after-hours calls for departments within a city.

• Determine response requirements and relative priorities of situations, and dispatch
units in accordance with established procedures.

• Record details of calls, dispatches, and messages.

• Enter, update, and retrieve information from teletype networks and computerized
data systems regarding such things as wanted persons, stolen property, vehicle
registration, and stolen vehicles.

• Maintain access to, and security of, highly sensitive materials.

• Relay information and messages to and from emergency sites, to law enforcement
agencies, and to all other individuals or groups requiring notification.

• Scan status charts and computer screens, and contact emergency response field
units to determine emergency units available for dispatch.

Education
In pursuit of: B.S.,​ Business Administration Flight Management Helicopter. ​Middle Georgia State
University,​ ​Eastman,​ ​GA (​53 credit hours) and continuing online courses

**3.1 GPA while maintaining part-time employment**

High school diploma. Monroe Area High School, Monroe, GA ​May 2012

Skills
• Customer Satisfaction
• Understanding importance of time management.
• Ability to prioritize and meet deadlines.
• Ability to work with a wide range of people.
• Successfully work as part of a busy sales team.
• Relationship building.
References
Andrew Boyd

Firefighter City of Loganville
xxx-xxx-xxxx

xxx@xxx.com

Celeste McCormick

Communications Officer
xxx-xxx-xxxx

xxx@xxx.com

Janice Baldwin

Real Estate Agent
xxx-xxx-xxxx

xxx@xxx.com