CORE COMPETENCIES
Clear understanding of Network Support Network Monitoring
MAC (Moves-Adds-Changes) Application Monitoring
Server Monitoring Robust Focus on Switch Maintenance
Website Monitoring Excellent Communication Skills
Quality Assurance Trained Fiber Optic installation Trained
Superb Diagnostic Skills Network connectivity knowledge
Audio and video systems Experience Excellent diagnostic skills
Excellent problem-solving abilities

ACCOMPLISHMENTS

NOC Specialist Qualified with AT & T Local while supporting as an ISDN Frame Technician.
Collaborated with Verizon Central Office And Frame Technicians to ensure smooth work flow and
efficient organization operations.
Promoted to Team Training leader several months after mastering Verizon Network Cutover Procedures.
Supervised safe installation of Verizon #5 ESS Communications Equipment.
WORK HISTORY
Telecom Engineer Level 4 / Cable Technician , 03/2017 to Current
VT MILCOM / NORTH TIDE GROUP / VERIGENT LLC – OFFUTT AIR FORCE BASE, OMAHA NE
Verizon (22 years) & AT & T Local trained in de-installation, relocation, and reinstallation of
telecommunication rack equipment.
Extreme Precision when pulling, terminating, and testing Cat 5, Cat 6, Fiber Optic Cable including Fusion.
Operated precision measuring instruments and electrical and electronic testing devices.
Secret Cleared Cable Technician, 06/2015 to 11/2015
FBI / NETCOM/ OUTSOURCE PROJECT – Clarksburg, WV

Capable of fusing single and multimode fiber including all Siecor pigtails such as the MTRJ, ST and SC pigtails.
Install Coaxial cable and voice data cable resulting in a total system installation.
Install entire system from the faceplate to the zone box to the wire closet.
Installation includes valid system certification and testing prior to delivery to customer.
switch room environment.
Extensive diagnostic skills utilizing Shorts, Opens, Grounds, Straps, and Underground Cords.
Mandatory six to seven day shifts that included twelve-hour tours were required. .
These tasks were successfully completed.
Recommended architectural improvements, design solutions and integration solutions.
Coordinated with systems partners to finalize designs and confirm requirements.
Consistently met deadlines and requirements for all production work orders.
Quality Assurance Specialist, 09/2013 to 03/2014
FBI/PHACIL PROJECT – 610 Crescent Executive Court Suite 124 Lake Mary Florida 32746
Coordinated with systems partners to finalize designs and confirm requirements.
Designed strategic plan for component development practices to support future projects.
Consistently met deadlines and requirements for all production work orders.
Managed creative projects from concept to completion while managing outside vendors.
Proposed technical feasibility solutions for new functional designs and suggested options for performance
improvement of technical objects.
Recommended architectural improvements, design solutions and integration solutions.
Developed data architecture design to enable analysts to perform targeted customer analysis.
TELECOMMUNICATIONS SERVICE TECH , 12/2004 to 12/2013
VERIZON FEDERAL / TEK SYSTEMS / VERIGENT – 8725 JOHN KINGMAN ROAD, 6220 FORT
BELVOIR, VA 22060
Well versed in Installation of Cat 5 / Cat 6 Fiber Optic / Coaxial and Audio Video Cable.​
Proposed technical feasibility solutions for new functional designs and suggested options for performance
improvement of technical objects.
Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure
work.
Trained junior members of IT team regarding network security and troubleshooting of data circuits.
Consistently met deadlines and requirements for all production work orders.
Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk
staff.
Extensive Experience in MAC (moves adds changes) and utilizing Fish Tape to pull Cat 5 / Cat 6 / Fiber
Optic and Audio Video Cable through Walls, Floors and Ceilings .
ISDN / CO/ FRAME TECHNICIAN /DISASTER RECOVERY CREW/ NOC(network operations center)
Tech , 09/1997 to 03/2002
AT&T LOCAL ISDN / Central Office Operations Center – WORLD FINANCIAL CENTER 250 VESEY ST
4TH FLOOR PBX ROOM NY NY 10281
I monitored and maintained two separate Lucent 5 ESS ISDN switches requiring proficiency in clearing troubles on
the talk circuit providing shorts, opens, grounds straps and ISDN MDF Network connections.
After the World Trade Disaster I was given the tremendous honor of being assigned to the AT&T World Trade
Center Disaster Recovery Team.
With the lost of the south tower ISDN switch (which meant that thousands of lines were lost in one of the most
important financial districts in the world), I dedicated myself as a Frame technician to the total restoration of every
line which included individual jumpers for voice,data and power for each telephone circuit.
A massive amount of verification and testing was required, making it mandatory that I work six to seven day shifts
including twelve hour tours.
In addition, I supported the Lucent Technology Team with blueprints and floor plans in the deployment, testing and
verification of each individual ISDN telephone set.
During the Gulf War I was assigned Security Clearance as an Installation and Maintenance Technician Business
assigned to the Justice Department Building and the Federal Triangle which was experiencing a total renovation.
I was trained as part of a team responsible for the total system installation [Nortel Meridian 1] including Category
5, 4, 3 Cable, Coaxial Cable, complete Wire Closets, Computer Room Raised Floor or Drop Ceiling Installation and
Comprehension of Blue Prints Floor Plans and Local Building codes.
I feel confident that with my qualifications in the Telecommunications Industry, I will contribute growth and
success for your Company.
Installation, Maintenance and Safety Trainer, 01/1996 to 01/1997
Century Staffing Services Bell Atlantic Accident Prevention Plan – Silver Spring, MD
I&M Safety Trainer-BAAPP#6 Coverage in annual and 5 year Safety standards including inspection of Company
Van, Extension & Step Ladders, Power & Hand Tools, Hard Hat Eye Protection, 188 Test Set & 1188A High
Voltage Tester for recertification.
Process Improvement Riding Exercise Conducting Riding Exercises with each Service Tech enforcing Bell
Atlantic Standards and Safety Practices.
Work Place Inspection-BAAPP#3 Identification of Safety Hazards at Bell Atlantic Garages to meet OSHA
standards.

Installation and Maintenance Business Technician,
Bell Atlantic Federal Systems – Washington, DC
Nortel Meridian 1 total system installation required comprehension of Ortronics Patch Panels including 24-48, 96
port and Ortronics wire management racks.
Category 5, 4, 3 unshielded or shielded twisted pair and coaxial cable Fiber Optic cable multi and single mode
termination.
Computer room raised floors or drop ceiling installation.
Utilized Independent technology test all IV on 66, 110 or Bix for Multi wire systems testing.
Proposed technical feasibility solutions for new functional designs and suggested options for performance
improvement of technical objects.
Installation and Maintenance Business Technician,
Bell Atlantic/Bureau of Labor Statistics Special Project – Washington, DC
Initiated Training for over 20 Associates Installing thousands of Voice Data Lines, Alarm Cable, Zone Boxes,
Ortronics Cabinets, D Rings, and LAN Systems.
Promoted to installation crew leader because of increased productivity, quality and communication skills.
Bell Atlantic IQ Services Conversion Crew (7 year Project.
Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Central Office Frame Technician Conversion Specialist, 01/1984 to 01/1990
Bell Atlantic IQ Services Conversion Crew (7 Year Project) – Washington D.C., Maryland & Virginia
Implemented access for over 100,000 Customers to IQ Services such as Caller ID & Call Forward.
Initiated Training for over 40 Associates in the disconnect and rip out of #1 crossbar, line distributor frames, main
distributor frames and block relay frames.
Managed creative projects from concept to completion while managing outside vendors.
Supervised and provided direction for six technical direct reports regarding network activities.
FIBER OPTIC INSTALLATION WASH.
DC 1994 COAXIAL CABLE INSTALLATION WASH.
DC 1994 ORTRONICS RACK INSTALLATION WASH.
DC 1994 TELEPHONE CLOSET INSTALLATION WASH.
DC 1994.
Installation and Repair Technician, 01/1980 to 01/1981
Bell Atlantic – Virginia
Installation and repair technician trained for new and old construction on single-family homes, townhouses,
apartments, military base barracks, office buildings and mobile homes.
Qualified pole climber utilizing Gaffs and steps to access 18 to 22 foot terminals.
Certified with certificate as a zone control driver (safe driver course) utilizing C&P/Verizon company van with
ladder and tools.
Central Office Frame Technician, 01/1972 to 01 1984,
C&P Telephone Company – Washington, DC
Talk Circuit Proficient working with ESS Switchmen, LTD, Sarts Testers and outside service technicians.
Provided Shorts, Opens, Grounds, Straps, Cosmic and ISDN MDF Network Connections.
EDUCATION
FRAME TRAINING 5ESS/# 1 CROSSBAR: 1972
FRAME TRAINING 5ESS COLLEGE ADVANCED FRAME TRAINING COLLEGE BASIC
ELECTRICITY COLLEGE - Washington, DC
00 COSMOS 16.0 DIST. FRAME OPERATIONS FWM COLLEGE PARK 19860501 032.0 P 1005 01 ZONE
CONTROL DRIVING SYSTEM ADELPHI 19870501 004.0 P 6077 00 DISTRIBUTING FRAMES - 5
CROSSBAR COLLEGE PARK 19870801 016.0 P 00 EXTENSION LADDERS ADELPHI 19871201 008.0 I 1579
00 PERFORMANCE AND PERCEPTION SUITCASED 19871201 001.0 P
PERSONAL INFORMATION

Enjoy Tennis , Basketball and certified Indoor Wall Climber .Nationality: American (born in District of
Columbia) Marital status: Single

Relocation: Willingness to relocate both Domestic and International with current Passport.

PROFESSIONAL REFERENCES
Verizon Business Program Management Michael Regis
email xxx@xxx.com
officexxx-xxx-xxxx

Phacil Program Management Dave Gibbons RCDD/RTPM
email xxx@xxx.com
officexxx-xxx-xxxx

Phacil Senior Network Engineer Layne Wentz
email xxx@xxx.com
Cellxxx-xxx-xxxx

ADDITIONAL INFORMATION
Additional References and Certificates available upon request