- Idriss Premier High School Graduated 2004
- Georgia Piedmont technical college 2014-present
- Comptia A+ certified Service Technician 2015
- Great ability to detect problems and report information to the appropriate personnel
- Possess effective communication skills; fluent in Arabic (Native), English, French
- Willing to learn and implement new procedures
- Customer service-oriented; Able to work with or without supervision

- Organized, hardworking and detail-oriented

- Knowledgeable of troubleshooting firewall and malware issues, proficient in formatting

PCs and retrieving accidentally deleted data from the system when needed

Experience
GDP (Xerox) technologies Duluth, Ga 2015-present
Service IT technician
- Planned, assembled and installed equipment (computers and printers) in designated
networks as per specifications.
- Troubleshooting, analyzing and repairing problems of computer elements such as
desktop computers, laptops, printers/copiers and various components/peripherals of an
IT network.
- Maintained records of hardware issues, performance and supplies.
- Good understanding of OSI Model, TCP/IP protocols, subnetting, and gateway
addresses.
- Provided solutions and technical guidance to clients facing technical issues and
difficulties.
Artmore Hotel Atlanta, Gaxxx-xxx-xxxx
Valet Attendant
- Assist customers with parking and retrieving their vehicle

- Assist guest with locating landmark locations

- Coordinate reservations for taxi services, and other transportation

- Provide room service

- Provide a daily activity log

- Managed premier parking spaces for high-end clients

assin Rherrass xxx-xxx-xxxx xxx@xxx.com