Founded in 1997, Braxtel Communications provides comprehensive customer contact center solutions that enable organizations to more easily, effectively and economically manage their customer interactions inbound or outbound across multiple channels, including phone, email, fax and Web.
Braxtel’s flagship product, Fluency Communications Suite™, is a series of powerful and full-featured modules that seamlessly connect business applications with the communications infrastructure to help companies achieve enhanced customer sales and service transactions. Fluency eliminates the need to invest in disparate technologies, leverages existing technology investments, and offers full interoperability with pre-existing systems and processes. Fluency is delivered in 4 independent modules that can be licensed separately or combined with any of the others.
Braxtel deliver all its products and services exclusively through a network of worldwide business partners and invest extensively in this global Channel strategy.
99 Washington Street, Melrose, MA 02176, United States 02176