ISC Consultants is a full service consulting and software development firm specializing in the support of contact and call centers. For over 30 years, ISC has served the call center industry by providing training development, mission-critical software, and consulting services.

From the beginning, ISC Consultants has been dedicated to providing measurable, sustainable improvements in the performance of people, processes, and technologies that shape the customer experience.

We take pride in being a highly responsive boutique company that provides focused solutions for a forward-looking clientele. Providing measurable results for investments in performance is ISC’s credo.

Our clients expect more than generic Help Desk answers — they rely on specialized support that draws on our many years of collective work experience in the call center industry. ISC has developed expert customized training programs used by over 100,000 call center agents, supervisors, and managers, so we understand how critical training can be.

ISC’s team understands your environment and works to assure that you achieve the best results for your specific performance and financial goals. We gauge our success by your success.