Technical Bulletins, in addition to Software & Firmware Updates are available via this web site. Customers who register with Technical Services will be issued a user name and password for access to the download area. To register with Technical Services Group to establish your account you may call Trident at the toll free number above, […]
We offer consulting services to improve service delivery systems that are dependent upon contact center operations. Driving customer retention and loyalty through service delivery excellence is the basis of this model, as is the system’s contribution to the strategic goals of the organization. We provide the bench strength that is required to build and improve […]
SmarTrunk Systems, Inc., was founded in 1979 as Selectone Corporation, a privately held California corporation. Since its inception, the company was a leading manufacturer of tone signaling and voice encryption equipment for the mobile communications industry. The company’s original Selectone products are found in virtually every type of business, industrial, and public safety communication system […]
Since 1997, FurstPerson has helped global companies with the challenge of identifying reliable, high performing candidates for their customer-facing jobs. FurstPerson may be the only assessment provider that is 100% focused on designing and developing assessment tools for customer contact jobs, spanning contact centers, retail, hospitality, field services, sales, and back-office jobs. FurstPerson’s story begins […]
Efficiently building new, fully deployed wireless networks requires deep insight into all facets of network planning, design, deployment, and optimization. LCC’s broad expertise can power a network, delivering 2G, 2.5G, 3G and 4G networks that push best practices to new levels. With the on-going introduction of dynamic new technologies, you need to work with a […]
DI provides Contact Center Consulting Services focused on Strategy, Technology and Optimization. We are passionate people who help enterprise companies strategically plan, build and optimize their contact centers. DI can help enhance the customer’s experience, meet company objectives, elevate the value of your investments and produce quantifiable and tangible business ROI. It’s a complex world […]
Penta Corporation is an ISO 9001:2008 certified company that has been providing solutions for the transportation industry for 30 years. Penta provides ADA compliant voice and visual announcement systems and software, integrated dispatch systems and communications consoles, station announcement controllers and communications products.
Contact Center Compliance is an experienced cloud based compliance provider that reduces the complexity of TCPA Wireless and Federal and State Do Not Call (DNC) regulations. DNC.com provides several unique compliance solutions including: DNC and TCPA Wireless scrubbing, known Litigator database and VoIP Scrubbing, Compliance Guidance, Compliance Training, as well as data appending. Learn why […]
Back in 1984 SMC designed the first Tilt/Swivel/Rotating Pedestal Mount. We have since provided the mount hardware for virtually MILLIONS of mobile electronic installations.
Our quality in product integrity is forged through our focus on developing the best mounting systems and docking stations for efficient use in a mobile workforce environment. We design both core and custom products that reflect changing trends and market demands. The result is leading innovation and long-lasting dependable products. For more than six decades, […]