Desktop Support Technician
Last Resume Update June 14, 2014
Address Columbus, Ohio
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Resume File Christopher-Suttle-Resume-v11.docx 19.5 kB
Years Experience 2

Experience

Arrow Technologies
PC Data wipe Technician (Short term Contract)
Apr 2014 - May 2014

• Opened pc’s to assess and verify that all components were installed
• Removed old asset tags and set up pc in bios for data wipe
• Loaded and connected pc’s to wipe data from pc’s using Blanco
• Verified data wipe was successful, if not reported hard drive for destroying
• Recorded all activity regarding each pc

OSU Medical center
Windows 7 Deployment technician (Short term Contract)
Feb 2014 - Mar 2014

• Tracked down pc’s and asset tagged them
• Imaged pc’s to windows 7 via WinPe and usb drives
• Setup and verified hardware and peripherals
• Captured and restored User data with USMT tool
• Mapped shared drives and printers

PCM Sarcom at Nationwide Insurance
Deployment Technician\ Build Center Technician
Mar 2013 - Jan 2014

Deployment Technician
• Pulled pc's according to a site survey
• Contacted customers or requesters via phone, IBM Sametime or email
• Setup and verified Customer hardware and peripherals
• Captured and restored User data with USMT tool
• Mapped user shared drives and printers
• Managed a schedule and calendar via Lotus Notes
Build Center Technician
• Unboxed Computers and Laptops
• Imaged pc's using WinPe
• Applied user documents and settings using USMT tool
• Upgraded ram and other hardware as needed
• Installed user applications according to a site survey

Papa John's Pizza
Delivery Driver\ Customer Service
Nov 2009 - Dec 2012

Customer Service
• Operated a Cash Register
• Assisted customers in placing orders in person and over the phone
Delivery Driver
• Delivered Food Items to Customers houses
• Managed a bank of store money during a shift
• Handled cash transactions between the customer and the store

Education

TechSkills
ITSA
Sep 2012 - Jun 2014

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