12+ years of dedicated experience providing security and risk management

Extensive knowledge of operating procedures with keen proficiency in streamlining workflows to drive greater efficiency and effectiveness

Articulate and enthusiastic with outstanding skills in establishing an easy rapport with others to foster meaningful relationships

Work Experience

Security Officer II

G4S Security Solution - Richmond, VA

February 2011 to Present

Provide a first line of professional defense for clients while proactively preventing threats and safety hazards

Reduce visitor wait time by communicating with clients regarding guests

Effectively handle all documentation to ensure timeliness and accuracy

Operate CCTV, radio and door access systems with keen attention to detail during all business transactions to protect client assets

Report all medical emergencies and life safety incidents to assist clients in managing employee conduct

Jail Officer

Riverside Regional Jail - Hopewell, VA

January 2007 to December 2010

Supervised up to 100 inmates throughout activities ranging from medication pass and cleaning assignments to chapel visits and recreation

Counseled inmates on safety, behavior, proper hygiene, and various aspects of incarceration and coping methods

Logged all inmate activities utilizing a Windows-based jail management system allowing for collaboration with coworkers

Established efficient methods to write incidents and facility charges to assist hearing officers better serve each case

Supervised and counseled housing unit as Senior Officer

Security Officer I

Security Forces Inc - Newport News, VA

September 2003 to December 2006

Provided visual deterrence on foot and monitored, documented and reported unusual activity to proactively prevent safety risks and hazards

Assisted customers with concerns and remained posted in the lobby to prevent client frustration

Prepared new employee access cards utilizing Adobe Photoshop and Microsoft Windows

Established a strong client-contractor relationship by actively meeting and exceeding client expectations.

Education

Associate in Theology Studies

International College of Bible - Richmond, VA

2012 to 2015

BA in Science Criminal Justice

South University - Savannah, GA

2012 to 2014

Law Enforcement Jailor

Crater Criminal Justice Academy - Disputanta, VA

2007 to 2007

Certification

Additional Information

Security Operations

Customer and Client Service

Report Writing

Crowd Control

Risk Management

Computer Management
Systems

Close Circuit Camera TV

Emergency Procedures

Alarm Response Training

Effective Communicator

Innovative Leader

MS Office Suite

Windows XP and Vista