EDUCATION:
Devry University, Chicago, Illinois
Bachelor of Science in Business Administration
Concentration: Business Information Systems
Graduated: June 2005

COURSE WORK:
-Database and Website Integration -Integrated Computer Applications
-Operating Systems -Marketing
-Fundamentals of Small Systems -Business Database Applications
-Project Management -E-Commerce
-Network Principles and Applications -Visual Basic for Business
-Principles of Management -Business Finance
-Financial Accounting -Small Systems Hardware

TECHNICAL SKILLS:
SOFTWARE OPERATING SYSTEMS DATABASE
Microsoft Project Windows 2000/XP MS Access
Microsoft Office 2000/XP MicroSale Oracle
Front Page 2000 MS-DOS

EXPERIENCE:

Bluestream Professional Services Chicago, IL
June 2013 – Current
Tower Crew Lead / Foreman - Verizon / T-Mobile-NSN Project / AT&T / Sprint
Lead Regional-Level: build planning, vendor/crew performance metrics, site/facilities design and quality standards, procurement/distribution of equipment/materials
Lead civil and tower construction and RF site design for wireless solution deployments
Responsible in designs, plans and oversees installation, maintenance and optimization of region communications systems, including radio network design, equipment layout and performance tuning.
Monitor construction and site build inspections to ensure contract/design specs are met, managing cost, schedule and quality; perform field inspections and audits and ensure proper documentation.
Work in close collaboration with multiple stakeholders to identify deployment, organizational and/or procedural issues and bring about swift and effective solutions.
Responsible for planning each days tasks and assigning them to the crews.
Responsible for AT&T ACAS Project troubleshooting, repairing and replacing OEM equipment.
Certified in Sweep (Anritsu), PIM (PIM Pro and Kaeilus PIM Gear), Fiber Test (JDSU and EXFO OTDR), safety rescue and climbing (Comtrain), OSHA 10/30, CPR/First Aid, DOT health Card and RF Awareness.
Responsible in completing accurately travel expenses, reports, close outs and timesheets on time.
Responsible for installation and workmanship quality of the OEM equipment including installations, cable placement, installation of remote units and LTE build outs with all carriers.
Experienced reading blueprints, specifications and MOPS.
Responsible for interacting professionally with subcontractors, safety personnel and customers.
Possess a strong understanding of deployment components of convergence solution design, implementation and optimization needed to help client's customers migrate across 3G, 4G (LTE) and future technologies

Bluestreak
January 2013 – April 2013 Chicago, IL
Civil / Foreman / Construction Manager / T-Mobile / NSN Modernization Project
Responsible for installation and workmanship quality of the OEM equipment including installations, cable placement, installation of remote units and LTE build outs with all carriers.
Experienced reading blueprints, specifications and MOPS.
Responsible for interacting professionally with subcontractors, safety personnel and customers.
Responsible in representing company as the expert on construction issues relating to construction of civil and towers, modification of civil and towers, and collocations.
Ensure project is completed according to mutually agreed upon timeline of customer and company.
Ensure District Manager and customers are aware of issues that will impact project completion or cost.
Ensure all work is conducted in accordance with policies and procedures in support of all objectives

BCI Wireless Plano, TX
January 2010 – January 2012
Ericson / Clearwire Construction Manager
Responsible for all final quality on Clearwire sites in the Clearwire west build.
Demonstrated high proficiency in resolving problems with all cell site components.
Responsible for installation and workmanship quality of the OEM equipment including installations, cable placement, installation of remote units.
Performed quality audits and all follow up with GC’s correction to punched sites/items.
Responsibilities included all scheduling and job construction management from pre walk to construction complete and handover to customer.
Maintenance on cell sites including radio swaps, script loading, DC power equipment commissioning, battery upgrades, alarm troubleshooting, and complete logs and reports.

Cafe 787 Restaurant / Lounge Chicago, IL
March 2007 – December 2009
Project Manager / Restaurant Manager
Recruited as a Project Manager to assist and consult in the planning and creating of a high volume start-up concept restaurant/lounge from the ground up.
Responsibilities included managing all pre-opening activities such as pre-construction/construction of location, acquiring and building vendor relations, purchasing equipment, planning out daily operations, staff recruitment, training and creating an aggressive marketing campaign.
Responsible to lead, direct and oversee operations, sales and coordination of banquets, meetings and events on a daily basis. The goal is to satisfy the guest, providing a variety of services to help make his/her experiences both comfortable and memorable.
Responsible for all front-of-the-house (FOH) functions on an opening, mid- or closing shift to include guest relations, supervision of all FOH staff and staffing levels, proper restaurant ambience, housekeeping, and set-up, food & beverage quality, safety and pace.
Responsible for staffing, scheduling, financial goals, staff development, project sales, marketing, advertising, entertainment and catering.

NATHAN'S HAND CAR WASH Chicago, IL
January 2006 – February 2007
Project Manager / General Manager
Recruited as a Project Manager to assist and consult in the planning and creating of a high volume start-up concept hand car wash from the ground up.
Responsibilities included managing all pre-opening activities such as pre-construction/construction of location, acquiring and building vendor relations, purchasing equipment, planning out daily operations, staff recruitment, training and creating an aggressive marketing campaign.
Recruited to plan and direct a high volume concept car wash from the ground up.
Managed all pre-opening activities such as construction, vendor relations, purchasing equipment, operations, staff recruitment, training and an aggressive marketing campaign.
Grew the business from zero to 300k the first year and turned the business around for profit.
Successfully managed, hired, trained and mentored 15 to 25 employees in a two shift day and successfully improved management and labor relations through effective team building.
Responsible for dealing with daily operations, accounts management, scheduling, payroll and focused on building relationships with local businesses and customer relations.

PINATA GRAPHICS Chicago, IL
January 2005 – January 2006
Account Executive
Customer service, inside sales, accounts management and project management.
Superior organizational skills, communication and time management skills
Quality oriented professional work in a fast paced, deadline driven, team environment
Prepared client estimates, written proposals, retail sales, generating new and current business and print consultations and networking with clients
MAC user, Adobe Photoshop, Adobe Illustrator, Outlook Express and Print Smith

PEOPLES ENERGY Chicago, IL
October 1998 – July 1999
Customer Service Representative
Prepared functions related to new and existing customer service accounts
Answered incoming telephone calls in a call center
Scheduled appointments for gas service and meter readings
Trained in the operation of all business related programs

UNITED AIRLINES Chicago, IL
February 1996 – October 1998
International Customer Service Representative
Served as the first point of contact and correspondence with United Airlines customers
Sell United Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their needs
Applied sales techniques regarding fares, flights, schedules, promotions, hotels, and car accommodations that meets standards of high customer service according to basic training and guidelines
Provided customer service promoting sales, mileage plus awards and around the world air fare packages