management, training, and Safety. I have excelled at all of these positions.
I am an extremely fast learner with advancement always in mind. I am eager to
develop new skills. I have always performed above expectations with impressive
results. I am an asset to any department.
Thank you for your consideration.
Skills
Prompt Learner Exceptionally social with ability to
build great workplace relationships
Strong, respected leader Ability to effectively deal with
other people, especially other
company personnel, to enlist
needed cooperation in
implementing regulatory
requirements. .
Excellent technical writing skills. Proficient in Microsoft Office
software with particular emphasis
on Microsoft Excel , PowerPoint,
and Word
Strong organizational skills in all Ability to recognize issues and
aspects of business develop solutions
Experience
DISTRICT Safety Supervisor 03/2010 to Present
PRINCE TELECOM/CAVO Broadband Communications – South Holland, IL
Regularly ensures proper alignment with corporate safety programs and protocols.
Proactive in the establishment of safety goals and objectives which set CAVO
Broadband Communications, LLC apart as the employer of choice and coordinate
safety training and safety communication platforms designed to prevent accidents.
Monitor safety regulations established at the corporate level and provide technical
support to field personnel to ensure compliance with all corporate, Federal and
State safety regulations.
Develop measures to identify and report trends to ensure requisite focus of effort is
achieved as necessary to meet and exceed all safety and training goals and
objectives.
Active participation in investigations of all vehicular and workers compensation
accidents to determine cause and effect of accident and report same to the
Corporate Safety Director. Develop recommendations to reduce and/or eliminate
future accidents.
Assist front line employees with all work related tasks while ensuring full safety
compliance per company safety program.
50% travel to all locations within the district
Commerciall Installation Technition 04/2009 to Present
CAVO BROADBAND COMMUNICATIONS – South Holland, IL
Regularly climb ladders on or near utility poles and other structures when required to
perform installation.
Plan, map, and execute all communications wiring to equipment.
Install routers and configure workstations (basic networking).
Cube Upgrade to include but not limited to transferring of e-mail accounts, configuring
new cubesettings DNS, Domain setting, setting up new e-mail accounts, customer
education
Troubleshoot, diagnose, repair and replace equipment as needed.
Answer any and all questions about the installation and give instructions
Document signal level readings and signal leakage as required.
Responsible for company and customer assets.
Lead Project Supervisor 03/2004 to 06/2008
CAVO BROADBAND COMMUNICATIONS – South Holland, IL
Management
Proactively address employee concerns in an effort to satisfy the employee and
ensure compliance with stated policies.
Train Installers to perform the standard installation procedures and provide technical
advice to the members of the team/department.
Coach, counsel and evaluate field technician's performance.
Communicate all project issues and concerns to immediate supervisor in a timely
and professional manner.
Open and close the office when needed.
Ensure bi-weekly inspections are performed on vehicles.
Perform regular “ride-outs” to ensure quality, safety and customer service
requirements are being met.
Ensure that employees are adhering to all safety requirements and regulations and
lead or assist in weekly Safety Meetings.
Lead or assist with Weekly Employee Communication/Safety Meetings.
Listen and resolve employee issues and concerns quickly.
Minimum 50% of time spent in the field helping technicians exceed performance
metrics standards
Perform minimum of 2 JSO's per technician on a monthly basis
Manage company safety program including
Quality Control
Identify, monitor and address problem areas and customer service/quality control
issues and complaints.
Establish workable quotas.
Perform Quality Control Inspections
Resolve escalated customer issues quickly and in a manner that satisfies the
customer; educate employees associated with the issue to resolve such issues
without escalation.
Investigate and or resolve all trouble calls after install and damages.
Perform various Technician duties as needed, including but not limited to, carrying
and climbing a ladder when necessary.
Analysis and Documentation
Complete all paperwork & record and track all overtime. Maintain and update
trouble call, damages and QC logs.
Monitor completion percentage and verify all non-completed jobs
Compile daily reports: job schedules and jobs completed for each technician
Note all reasons for why jobs could not be completed
Demonstrate standard practices for installation procedures.
Assist in the monitoring of revenues generated by tech and the profitability
of technicians.
Education
High School Diploma: Standard
Last Resume Update | June 17, 2016 |
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Phone Number | |
Resume File | Dan-Caesar-Resume-2016.docx 22.55 kB |