Telephone, Computer and Networking Technician project management
Primary Skills
Networking Design with Installs, Outside Plant copper and fiber and Inside plant cat6 Networking and coaxial. Computer Setup, Telephone Technician as well as Help Desk Duties and field Technician along with trouble shooting skills in related fields.

Summary of Qualifications
• Knowledge of PC as well as server operating systems. Window and Linux based also other standard applications and procedures such as hardware and software upgrades and patches and backups.
• The ability to design, Install, ,troubleshoot and maintain complex cabling to any and all TCP/IP based networking components to include Routers ,switches ,network servers and host pc networking printers to comply with IEEE standers and to maintain the integrity and security of Building facility.
• Experience in trouble shooting computer based and phone networks utilizing network tools and protocols and hand held electronic testers.
• Help Desk duties to ensure customer has support thru any and all means of communications to include email, Phone and onsite technical support.

Professional Experience
LAN and Phone Technician
Feb 02 to Nov 13
Moody AFB Valdosta Ga. 31699

• Operate as a Point of contact for the day to day operations of the telecommunications systems at Moody AFB.
• Act as a help desk to assist in evaluation to trouble tickets to insure proper assistance to resolve problems or escalate to proper entities.
• Install cat6 network cabling, terminate and testing.Dressing in the network cabnets. Install and program wireless accent point.

• Provide technical support to the Network control center for troubleshooting and new installs of switches and routers along with the installs of new computers.
and network printers, copiers and fax machines.
• Assets with upgrades, add, move and changes to the computer and telephone network to include large scale computer and telephone networks to insure minable downtime on a very tight time restraints.
Field Service tech Sonet
General Dynamics
Sept 99 to Dec 01

Install and maintain the day to day operation of 1 point of present’s site in Jacksonville fl for the OC 192 Sonet networking and 3 regain sites at varies locations though out the south eastern region.

• Working with the Noc to insure the operations of the 0C192 transport nodes work along with the OC48 and DWDM work at 100% with No down time to insure proper data rates for costumers.
• OC192
• OC48
• DWDM Multiplexers
• Sonet testing using bit error testing

Area of General Studies

• Network+
• A+
• Windows desktop and server 2003
• Linux server and desktop
• curently doing selfstudys for cisco ccna

References and Certificates request

Last Resume Update July 2, 2014
Address Hahira, Georgia
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Resume File Travis-Allen-Shaffer.docx 6.52 kB

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