Our PACER and WIZARD phone systems are state-of-the-art predictive dialers that handle inbound and outbound phone calls for small to large call centers. The PACER predictive dialer supports digital phone lines while the WIZARD phone system is our entry level analog predictive dialer.
Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents using ACD systems. Developed with industry standard components (Dialogic CTI, Intel, and Windows), the PACER phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost.
And this advanced phone system has predictive dialer capability that cannot be found in most of these larger phone systems. With the optional IVR systems available with the PACER phone, callers can perform self-help functions without speaking with your agents by making simple selections using the keypad on their phone sets.
Plus the PACER or WIZARD phone system can connect calls to your employees who are working at home or in remote offices.
Contact DSC for a FREE analysis and quote and to learn more about our predictive dialers and predictive dialing software technology.
1118 East Missouri Avenue 85014