

I believe my real world experience in a business environment along with my classroom studies qualify me for consideration.
To further acquaint you with the specifics of my background I am enclosing my resume. I hope you will consider me for this position. I look forward to meeting with you and discussing my qualifications in more detail.
Sincerely,
Brett Klooster
Brett L Klooster
4250 Bromley Pl
Colorado Springs, CO 80906xxx-xxx-xxxx
xxx@xxx.com
Objective. To attain employment in a business that would further my experience in the field of IT, computer technology and the business and IT retail industry.
Educationxxx-xxx-xxxx Cheyenne Mountain High School xxx-xxx-xxxx Pikes Peak Community College Associates Degree in Computer
Networking Technology with certificate in Network +.
Employment
2006 Wild Wings Part time employee
2008-Present Papa Johns Driver, Cook & Orderer & Cashier
2006- Present Jula Salon & Day Spa. Maintains and oversees IT network, computers and business
software. xxx-xxx-xxxx Construction worker with N-Bar-B construction company.
2014-current customer service representative Xerox
Experience & Skills.
Restaurant Customer Service and Retail. I have worked for the food retail industry since 2006 in a variety of roles, functions and businesses. I worked at Wild Wings while attending high school taking orders, cooking, cleaning and marketing. I have worked at Papa Johns for 5 years where they have increased my roles and responsibilities. I began as a driver at the store located on East Cheyenne Blvd. They shut down three stores but maintained my employment and increased my responsibilities. I now drive, open, close, take orders and am used as the go to employee. I am extremely dependable and only off work in emergencies.
Customer service. I currently am working as a customer service representative at Xerox. I listen to calls from Verizon prepaid customers and assist them with payments and activations. I also help the customers with basic tech support.
Business IT. At Jula Salon & Day Spa I assisted in the design and initial setup of the IT systems supporting the business and am responsible for maintaining the business IT system. The system consists of workstations, server, printers and business application software. The initial installation required networking (internet access, file and print sharing) and configuring the server & workstations with the specific business software Envision (Salon Management Software), security software and Microsoft Office. After the initial installation I have upgraded and maintained the system.
In the years which I have overseen the system it has only failed once impacting the business for less than three hours of operation, as a result of a catastrophic hardware failure on the master server. I was able to rapidly restore the system due to my design which allowed me to replace the failed hardware and reload the application and data quickly.
As a construction worker with N-Bar-B Construction company I have excelled in a variety of duties including fencing, cabinetry, building decks and installing drywall and flooring.
Software Experience: Microsoft Office, Visual Basic and HTML
Last Resume Update | October 17, 2014 |
Address | United States of America |
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Phone Number | ![]() ![]() ![]() |
Resume File | Brett-Tower-Climber-resume-1.docx 14.49 kB |
Spanish Speaking? | No |
Willing to Relocate? | Yes |