Knowledgeable of Microsoft Office Access/Spreadsheet/Database/Excel
Excellent verbal and written communication skills, type 30wpm
Experience in Windows Operating Systems , Java Programming , Cisco, Networking, Linux/UNIX
Computer Technology Certified
Troubleshooting software/hardware skills

Work Experience:

Rent America
Lumberton, NC 28358
Account Manager
11/13-06/14

Generate sales for a portfolio of accounts and reach the company's sales target
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling
Manage and solve conflicts with clients
Interact and coordinate with the sales team and other staff members in other departments working on the same account
Establish budgets with the client and company
Meet deadlines for accounts

Southeastern Community College Whiteville, NC
Library Assistant
1/13-6/13
Shown students how to use Microsoft Office to create word documents, excel documents, and power points.
Shown students how to navigate through Windows
Provided outstanding customer service
Performed clerical procedures, managing files/records, and other office procedures and technology.
Compile records, sort and shelve books, issue and receive library materials
Answer telephone inquiries about student’s book orders
Register students to permit them to borrow books, periodicals, and other library materials.

Southeastern Community College Whiteville, NC
Work Study-Register Office
8/09-1/13
Filed hundreds of registered students records
Prepared all graduating students packets for graduation
Answer telephone inquiries about students current or last enrollment status
Informed students about graduation needs and whereabouts
Provided outstanding customer service
Documented all records in a timely manner
Assisted coworkers in work overflow
Documented student data in Microsoft Access/Spreadsheet

Education: 

East Columbus High School, Lake Waccamaw, NC Diploma-, 06/09

Southeastern Community College, Whiteville, NC AAS, Computer Information Technology, 05/12

References:

Carolyn Blackwell
Lake Waccamaw, NC 28450xxx-xxx-xxxx

Sylvia McQueen
Whiteville, NC 28472xxx-xxx-xxxx ext. 249

Kay Houser
Whiteville, NC 28472xxx-xxx-xxxx ext. 219