Software: Windows XP, Windows 7, Windows 2003 and 2008 Server, Asterisk phone server, Microsoft Office (mostly Word, Excel, Outlook and Visio)

Network: Firewall configuration, VPN, DHCP, DNS, Active Directory and PoE Camera Systems

Electrical
Work on delta and wye systems, voltages up to 480.

Planning and building power distribution layouts including subpanels.

Work on Battery charging equipment for forklifts

DC systems including low-to-high voltage relay systems and PLC setups.

Mechanical
Work with shop power tools, such as bench and angle grinders, drill press, arc welder, table saw and a variety of hand tools.

Designing and building conveyor systems from scratch, including OSHA approved safety devices.

Additional Achievements:
Served as liaison to the Safety council of NW Ohio

Aced college course for basic mechanical works

Very good understanding of the metric system

Fluent in English and German

Excellent Computer and network skills along with strong “People” skills

Professional Experience

Discover Books / Pro Quo Books, Toledo, Ohio May, 2008 - present

Maintenance Supervisor October, 2010 - present

Responsibilities as Maintenance Supervisor
Preventative maintenance, repair, and modify re-build the sorting and labeling equipment.

Develop and implement Continuous Improvements for all equipment; conveyors, motors, label printers/applicators, PLC sensor systems, Electric and Propane forklifts, pneumatic lines and compressors.

Electrical work assignments range from adding outlets to laying out power grids for new work areas

IT responsibilities range from user assistance for desktops, laptops, printers and servers to upgrading and maintaining the entire network and customized software modules

Scheduling preventative maintenance as well as repairs during down time outside production hours

Department Lead 2009 - 2010

Promoted to Maintenance Supervisor through proven technical and managerial skills as department lead

Responsibilities included supervision of employees, attaining work department goals, assisting management in a variety of new projects, including maintenance and IT related improvements

Pre-entry Labor         May, 2008 - 2009

Promotion to Department Lead through suggestions for process improvements, strong problem solving skills and excellent work ethic

Responsibilities including sorting books and entering them into the computer system by title or ISBN, and consistently exceeding quality and quantity quotas

Stone Computer, Toledo, Ohio January, 2008 – April, 2008

Repair Technician

Responsibilities as Repair Technician included trouble shooting and problem resolution to repair computers for both hard drive and software issues

Responsible for sales of Computers, Components, Software and upgrades

Customer service responsibilities included on-site and remote support

Cancom NSG (Germany) June, 2005 – April, 2007

IT Support Specialist

Responsibilities as Service Technician: Supporting customers on and off site in IT needs, including printers, desktop computers, Mobile devices and Servers for standard users and VIP users. Occasional project leader.

Skills attained: Computer and network knowledge combined with strong management and leadership abilities. I have developed excellent problem solving and a continuous improvement mindset, and can effectively organize work teams for positive process and safety improvements.