o Experienced in Operation of Test Equipment o Technical Writing (Manuals/System Specs)

Experience

TEK Systems – IT Contractor February - April 2014

Worked on a Windows XP to 7 migration project for 1,000 client machines using servers, laptops, desktops and their peripherals. Mostly desktop machines were imaged using Altiris and other utility software. Installed client programs based on their needs in a large healthcare environment.

Smart Source – Computer Technician (On Call) June 2012 - March 2013

Responsible for troubleshooting hardware and software problems relating to Wi Fi and network communications, XP and Windows 7, network printing and related peripherals.

TRECA – IT Specialist 1998 - 2011

Met with directors to determine daily work that needed completed. Checked email and phone messages to prioritize jobs and create daily work list. Repair/replace servers and other hardware as needed, repair network outages and other connection problems. Installed/updated Microsoft Office from 2003 to 2007 or 2010 using WSUS. Upgraded Exchange from 2003/2007 to 2010. Configured Group Policies to enforce security and access restrictions. Configured Roaming Profiles to map client network drives. Migrated Apple’s XServe, Novell Netware and older versions of Windows Server to current Microsoft Domain Environment. Installed Windows 2008R2 and SCCM. Created standard desktop and master images to shorten turnaround time for system repairs and new software rollouts. Helped set long-range technical direction and capacity plans.

Education

Columbus State Community College: Associate of Applied Science: Engineering Technology and Computer Electronics. GPA: 3.5

Certifications & Training

Microsoft Certified Professional (MCP)

Dell Certified Systems Expert (DCSE)

Preparing for CCNA certification exam(604-802)

Additional Work Experience

TRECA
System Administrator duties:

Maintain company computer systems and network. Worked with 2000, 03, 08 Windows servers.
Manage user accounts through Group Policy configurations / Organizational Units.
Configure WSUS to control system updates from a central location.
Configure client custom or standard desktops including Roaming Profiles.
Repair systems remotely via Remote Desktop.
Set up VPN accounts to enable Remote Access from outside the network.
Secure data using folder/file permissions, Group Policy and file encryption.
Run daily/weekly backups to tape drives and SANs.
Configure DHCP, DNS, TCP/IP to connect devices to network.
Set up network printers/copiers, manage passwords, control access.
Build custom PCs and servers, upgrade hardware as necessary.
Review Event Viewer logs on all servers on a regular basis to prevent major problems from occurring.
Manage anti-virus monitoring console and remove virii, Trojans, malware and spyware where needed.
Configure servers for new software updates or rollouts.
Set up Remote Web Workplace on Windows 2008 SBS.
Research new programs or problems until issue resolved.

Computer Skills (summary)

Software/Programs

Microsoft Server NT, 2000, 2003, 2008, Windows XP, Vista, 7, 8, MS Active Directory, MS Group Policy, MS RDP, VNC, MS IIS, Linux (Fedora 17), DOS, OSX, Ghost, Exchange

References Available Upon Request

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MICHAEL MEDEK

2734 Walden Bluff Ct. Grove City, Oh 43123
Phone:xxx-xxx-xxxx E-Mail: HYPERLINK "mailto:xxx@xxx.com" xxx@xxx.com