Objective: I aspire to secure a position of support technician where my experience and knowledge in software and hardware installation, networking, troubleshooting, internet configuration, documentation, data controlling and migration can be put to use within a company for achieving its goals and targets.

Education: A+ Certification BOCES, Elmira, NY

CompTIA COMPxxx-xxx-xxxx57

DELL DCSE Certifications APEX Inc.

DTT (ID 217164) CERT ID (3013)

DTT ( ID232784) (ID228956)

DCSE ID:685 CERT ID (3028)

Electrical and Electronics OHP Bellefontaine, Ohio

Servo Electronics CIE Cleveland, Ohio

AS Information Technology SUNY Saratoga Springs, NY

Computer: Windows 8, 7, XP Home, XP Pro, Vista, Linux Lt. (SUSE, UBUNTU)

Hardware: CPU, Peripherals, input/output, storage and networking devices, cabling, remote connectivity, network, servers, support, TCP/IP networking protocols and internet, updates, and patch management.


Skills: Communication equipment repair and troubleshooting

Servo Mechanisms

Digital and Analog

Circuit Maker Simulation Software

Communication Electronics

Experience: APEX Inc. (Contract) 1/2011 to present

Computer Technician

Software and hardware maintenance

Technical Support

Lockheed Martin 7/2010 to 9/2010

Distribution Technician

System Operation set-up and maintenance

Self-Employment, Owego, NY 1/1995 to present

Computer Technician

Software and hardware maintenance

Technical Support

William Ritchie

205 Dry Brook Road, Owego, New York, 13827

Home Phone:xxx-xxx-xxxx Cell Phone:xxx-xxx-xxxx

Email: xxx@xxx.com

Personal References

Pete Gehris

Binghamton, NY

Julie Lewis

Vestal, NY

Business References

Linda Dornblazer

Owego, NY

Doris Yates
Vestal, NYxxx-xxx-xxxx

Last Resume Update June 28, 2014
Address Owego, New York
E-mail lock Locked
Phone Number lock Locked
Resume File Ritchie-Resume.doc 31.5 kB


SUNY Saratoga Springs
Associate of Science
May 2013 - Jun 2014

Information Technology

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