TECHNICAL PROFICIENCIES

Microsoft Office 2007/2010
Microsoft Excel 2007/2010
UNIX and Linux
Windows XP, Vista, Mac OSX, Windows 7
Testing / Troubleshooting
DHCP, IP Addressing

(Cisco System Products)
Routers(series) 1900, 2800, 2900, 3900 series
Switches(series) 6500, 4503, 2960, 3548 series,
Servers(UCS series) UCS, UCS-E, and Cisco UCS-B series servers
Wireless access points,
Video Conferencing, Tele Presence,
ASR (series) 1001,1004,1006
ASA(series) 5500 series

PROFESSIONAL EXPERIENCE

Genesis Engineering Services, 11/2005–08/2014

Lab Network Technician, (Cisco System) 06/2011-8/2014

Upgraded Firmware and Hardware Configuration Test
Network Operating System and License Installation
Restored all products to factory default
Obtained latest software from Cisco site to download Image/OS and license as necessary
Performed quality assurance on Cisco System products ensuring products are in working condition with all the latest updates needed
Performed quality control inspection on various machines and systems prior to deployment

Import/Export Analyst, 01/2008-06/2011

Worked closely with customers to ensure all deliveries are prepared in accordance with the customer’s requirements
Established customer relationships and managed any disputes with delivery problems
Prepared Shipping Letter of Instructions (SLI) and various international shipping documents

Production Clerk, 12/2006-01/2008

Prepared and arranged domestic and international shipments
Supported receiving department functions; identified, verified and received parts
Stored items in an appropriate way

Receiving Clerk, 11/2005-12/2006

Verified accuracy of shipments by count and checked for shortages and damaged goods
Ensured proper packaging and labeling on all products
Verified receipts against purchase orders

Carl Zeiss Meditec, 06/2003–11/2005

Shipping Clerk

Handled domestic and international orders
Processed outbound shipments through FedEx, UPS and DHL
Operated forklifts in loading and unloading supplies and equipment
 Fairchild Imaging, 01/2001-05/2003   

Shipping & Receiving Clerk, 12/2001-5/2003                                                                 

Accurately received and stocked orders
Verified receipts against purchase orders
Prepared shipping documents for products scheduled to ship (ie., FedEx, UPS & DHL)
Assisted in yearly inventory

Assembler, 01/2001-11/2001                 
Inspected devices for outbound shipment
Soldered wires into a device using a microscope
Built computer systems in the following format: installed motherboard, SCIS card, Flash Disk card, and floppy drive, Power Supply.
Completed configuration on the host adapter, SCSI, and troubleshooting the system

EDUCATION

Delano High School, Delano Ca

General Education, Diploma

Heald College Institute of Technology, San Jose Ca

Computer Technology, Associate of Arts Degree