Education

2013-PRESENT | BACHELOR OF SCIENCE | UNIVERSITY OF TOLEDO, ohio

Major: Computer Science

Minor: Engineering

xxx-xxx-xxxx | Bachelor of arts and education| guru nanak dev university, punjab, india

Major: English Lit.

Minor: Education

Skills & Abilities

Mastery of Microsoft Office programs (Word, Excel, PowerPoint)

Ability to work with several operating systems, including Windows, Mac OSX and Linux.

Strong work ethic and integrity; superb attendance record in all the previous jobs; excellent communication skills sharpened by two years customer service and five years of teaching experience.

Experience

Technical Service Representative | Teletech, amherst, ohio | xxx-xxx-xxxx

Handled incoming calls up to 50 or more from a national and international customer base.

Provided detailed information on services and products to customers to help them as much as possible.

Researched and resolved technical computer issues, products and billing issues according to the customer’s best satisfaction and helped them to buy their desired products.

Maintained updated records of all the customer interactions delivering excellent customer service.

Government school teacher | government of punjab, india | xxx-xxx-xxxx

Designed and implemented hands-on, simulation, and technological approaches to subject matter to engage students in active learning.

Increased student’s speed, accuracy, and desire to learn curricula by hosting weekly after-school review sessions and hosting competitions.

Managed and implemented government sponsored Mid-Day meal in the school and ensured students got quality food.

Maintained updated record of all the school’s finances including infrastructure, food, uniforms, and student accessories.